Shipping Details
Processing Time: Orders are typically processed within 48 hours after payment confirmation. Please allow additional time during peak seasons or holidays.
Shipping Options: We offer the following shipping options for domestic and international orders:
Note: At Majesty Ice – We aim to under promise and “OVER DELIVER”.
- Standard Shipping: 15-20 Working Days
- Expedited Shipping: 5-15 Working Days
- Free Shipping: ROYAL MEMBERSHIP (5-15 Working Days)
Shipping Rates: Shipping rates vary based on the shipping option selected, the destination country, and the weight of the items in your order. You can view the shipping cost during the checkout process before finalizing your purchase.
Order Tracking: Once your order is shipped, you will receive a confirmation email containing the tracking information. You can use this information to track the status of your shipment.
Customs and Duties (For International Orders): Please note that international orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost. Customs policies vary widely from country to country, so we recommend contacting your local customs office for more information.
Undeliverable Packages: If a package is returned to us due to an incorrect or incomplete address provided by the customer or if the package is refused by the recipient, the customer will be responsible for the reshipping costs.
Delivery Times: Please note that delivery times are estimated and may vary based on the shipping option chosen, destination, and other factors beyond our control. While we make every effort to ensure timely delivery, we cannot guarantee delivery dates.
Shipping Restrictions: Certain products may have shipping restrictions due to their nature or destination regulations. Please review the product page for any specific shipping restrictions or contact our customer support for more information.
Contact Us: If you have any questions or need assistance regarding shipping, please feel free to contact our customer support team at [email protected]
